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Service Offerings

Software Maintenance

Computer tech Support from Florencefennel Informatica provides application maintenance, remotely from India as well as onsite software enhancement support.

We offer fixed price support service, where Florencefennel Informatica staff provide day to day support for Client application, including problem resolution and optional application enhancements, working to agreed service levels. Normally this follows a familiarization period, charged on a time and materials basis, where Florencefennel Informatica gets to know the Client’s applications, procedures and people, and if necessary develop adequate support documentation.

This Service

  • Enables the Client’s staff to concentrate on new requirements, freeing up resources from maintenance tasks.
  • Allows the Client to budget on a known and controlled basis for maintenance.
  • Provides a cost-effective solution.
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